Job Description:
Design, manufacture, installation and operation of our pumps and seals at our customers' sites in the oil industry. In this challenging position the On-Site Application Engineer provides real-time technical support to our customers, and provides recommendations for repairs, upgrades, and replacement equipment. The On-Site Application Engineer is actively engaged in troubleshooting problems and implementing solutions on-site at our customer facilitates and at our repair centers.
Requirements
Responsibilities:
• Communicate, implement, and administer the needs of customers to Flowserve. Be the customers' primary source of information regarding design, application, installation, operation, and maintenance of our centrifugal and liquid ring vacuum pumps, and mechanical seals.
• Act as liaison between customers and Flowserve's sales engineers, reliability engineers, customer service, and manufacturing.
• Troubleshoot technical problems at our customer sites and in-house at our Flowserve Quick Response Repair Center.
• Complete projects requiring both hands-on and mathematical approaches such as failure analysis reports, product performance reports, and engineering analyses.
• Evaluate reports and data to support recommendations for improvement, replacement, or repair of equipment.
• Help organize and ensure monthly "Bad Actor" meetings to maintain visibility on equipment performance and publish monthly reports.
• Maintain data in engineering systems; process engineering change notices; submit corrective action reports; and maintain current, accurate, organized files.
• Conduct technical training as needed for our customers.
Requirements:
- Bachelor's Degree in Engineering and/or 7+ years of relevant mechanical experience is required. All levels of experience will be considered, including new grads and mid-career.
- Company vehicle will be provided, valid driver's license is required.
- Must be able to travel to the US if required.
- Must have a strong customer focus and project a positive corporate image.
- Excellent verbal and written communication skills. Computer literate and savvy.
- Must be a well-organized self-starter who can accomplish goals and objectives in a timely manner and without close supervision.
- Some physical activity required (e.g., light lifting, walking large customer sites, and ascending/descending ladders and staircases in multi-story facilities).
